Alpha88 cares about your privacy. This document transparently explains how we collect, use, store, and protect your personal information when you use our platform.
Alpha88 understands that your personal information is a trust that must be handled with the utmost responsibility. We recognise that in today's digital world, data security is not merely a legal obligation — it is a mark of respect to every player who has trusted this platform.
This Privacy Policy is written in clear, plain language so you know exactly what happens with your information. We do not hide anything behind lengthy legal jargon. Everything we do with your data has a legitimate purpose and is openly stated here.
Alpha88 operates in accordance with international data protection standards and complies with all applicable data protection laws. We continuously review and improve our privacy practices in line with technological developments and regulatory changes.
Alpha88 collects your personal information through several means — directly when you register or use our platform, automatically through tracking technologies, and in some cases from trusted third-party sources. The following are the categories of information we collect:
| Data Category | Example Information | Collection Method |
|---|---|---|
| Identity Information | Full name, date of birth, IC / passport number | Registration & KYC |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, transaction history, e-wallet information | Deposits & Withdrawals |
| Technical Data | IP address, browser type, device, operating system | Automatically while using the platform |
| Usage Data | Game history, bets, login times, and game preferences | In-platform activity |
| Communications Data | Support conversation records, complaints, and feedback | Live chat & email support |
We only collect information that is strictly necessary for the stated purposes. Data minimisation is central to our privacy approach — we do not request or retain information beyond what our actual operations require.
Every piece of information we collect has a clear and legitimate purpose. alpha88 uses your data for the following:
Alpha88 will not use your data for any purpose beyond those stated above without obtaining your consent first. You will be notified of any new use of your data through updates to this Privacy Policy.
Alpha88 does not sell, rent, or share your personal information with third parties for their own marketing purposes. However, in operating the platform, we may need to share certain data with the following parties for legitimate reasons:
All of alpha88's third-party partners are bound by strict data protection agreements. They are only permitted to use your information for specific, agreed-upon purposes and must comply with the data security standards we set.
Protecting your personal information from unauthorised access, loss, or misuse is alpha88's top priority. We continuously invest in the latest security technologies to ensure your data remains protected at all times.
The technical security measures we employ include:
While we take all reasonable steps to protect your data, no digital security system can be guaranteed 100% secure. We therefore encourage you to also play your part in keeping your account safe by using a strong password and never sharing your login credentials with anyone.
The alpha88 platform uses cookies and similar tracking technologies to enhance your experience, understand how our platform is used, and maintain the security of your login session. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling essential cookies may affect platform functionality. We recommend keeping at least the essential and security cookies enabled for the best experience.
Alpha88 also uses internal analytics pixels and scripts to monitor platform performance. All analytics data is processed in aggregate and is not linked to your personal identity.
Alpha88 fully respects your rights over your personal data. You have the following rights, which you may exercise at any time:
To exercise any of the above rights, contact our privacy team via live chat or support email. We will respond to your request within 30 business days. In complex cases, this period may be extended to 60 days with prior notice to you.
Alpha88 only retains your personal information for as long as necessary to fulfil the original purpose of collection, or as required by law. The following are our data retention guidelines:
Once the retention period expires, your data will be securely deleted or anonymised so that it can no longer be linked to your identity. The deletion process is carried out in accordance with strict security procedures to ensure data cannot be recovered.
The alpha88 platform is strictly for adults aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we discover that we have inadvertently collected information from a minor, we will take immediate steps to delete that information and close the account in question. Parents or guardians who suspect their child has registered an account with alpha88 are encouraged to contact us immediately for follow-up action.
Alpha88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or platform improvements. Each new version will state its effective date at the top of this document.
When material changes occur — meaning changes that significantly affect how we use your data — we will notify you through:
Continued use of the alpha88 platform after an amendment's effective date constitutes your acceptance of the updated policy. If you do not agree with the changes, please contact us to discuss your options or close your account before the amendment takes effect.
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, the alpha88 privacy team is ready to assist you.
We are committed to responding to all privacy-related enquiries within 72 business hours. For more complex data access or deletion requests, our response time is within 30 business days, in accordance with international data protection standards.
Six pillars of privacy and security we have built to protect every Alpha88 player, at all times.
All data transmitted between your device and alpha88 servers is protected by 256-bit SSL encryption — the same standard used by banking institutions and governments worldwide. No one can intercept or read your data in transit.
Only alpha88 staff who require access to perform their duties are permitted to view your data. All access is automatically logged and monitored. No one may access a user account without proper authorisation and a valid reason.
Alpha88 has never sold and will never sell your personal information to advertisers, data brokers, or any third party for their commercial purposes. Your data is used exclusively for purposes related to the services you use.
Alpha88's security infrastructure is regularly audited by independent cybersecurity firms. Penetration testing is conducted to identify and patch vulnerabilities before they can be exploited by malicious parties.
You have full control over the marketing communications you receive from Alpha88. Unsubscribe from promotional emails at any time through your account settings. We respect your communication preferences and will not send you unsolicited emails.
Alpha88 operates in accordance with internationally recognised data protection standards. Our privacy policies and procedures are periodically reviewed by legal experts to ensure ongoing compliance with the latest regulations.