Terms and Conditions Alpha88 —
Complete Platform User Guide

These Terms and Conditions constitute a legally binding agreement between you ("User") and alpha88 ("Platform", "we", "us"). This document governs your use of the website, mobile application, and all services provided by alpha88.

By accessing, registering for, or using any part of the Alpha88 platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions together with our Privacy Policy. Both documents are to be read together and form the entire agreement between you and Alpha88.

These Terms apply to all platform users without exception — including casual visitors, registered members, active players, and anyone accessing any alpha88 content or services.

To use the alpha88 platform and register as a member, you must meet the following requirements:

• Be at least 18 years of age on the date of registration
• Having full legal capacity to enter into a binding agreement
• Not a citizen or permanent resident of a country that prohibits online gambling
• Is not currently declared bankrupt or undergoing formal debt management proceedings
• Has never had an account banned or suspended by alpha88 previously
• Play using your own personal funds, not those of another party

Alpha88 reserves the right to request proof of age and identity at any time. Should you fail to verify your eligibility, Alpha88 reserves the right to suspend or terminate your account and withhold any unclaimed balance until verification is complete.

Each user is only permitted to hold one account only at alpha88. Registration of more than one account by the same individual — whether using a different name, IP address, phone number, or payment details — is strictly prohibited and may result in the termination of all associated accounts and the freezing of any funds.

During registration, you are required to provide accurate, complete, and up-to-date information. The details you must provide include:

• Full name as shown on your identity card or passport
• Exact date of birth
• A valid, active email address that belongs to you
• Mobile phone number registered in your name
• Valid payment method information

It is your responsibility to keep your account information up to date. Alpha88 is not liable for any losses arising from outdated or inaccurate information you have provided to us.

Alpha88 supports multiple payment methods including FPX, Maybank2u, CIMB Clicks, Public Bank, Touch 'n Go, Boost, DuitNow, and cryptocurrencies such as USDT. All transactions are processed through a secure, encrypted payment system.

Key conditions related to financial transactions:

• Minimum deposit is RM 30 for most payment methods
• The minimum withdrawal amount is RM 50 per request
• You may only withdraw funds to a bank account or e-wallet registered in your own name
• Every withdrawal requires full identity verification before it is approved
• Alpha88 reserves the right to request supporting documents before processing large withdrawal amounts
• Transactions suspected of involving money laundering will be reported to the relevant authorities

Most withdrawal requests are processed within three business hours. However, in certain cases such as incomplete KYC verification or additional security checks, processing may take longer. Alpha88 will notify you via email or live chat should any delay occur.

Alpha88 offers a wide range of bonuses and promotions to members, including welcome bonuses, weekly cashback, reload bonuses, and special offers tied to sporting events or public holidays. Each bonus is subject to specific terms stated on the relevant promotions page.

General conditions applicable to all alpha88 bonuses:

• Every bonus has a wagering requirement that must be met before a withdrawal is permitted
• Bonuses may only be claimed once unless stated otherwise
• Alpha88 reserves the right to forfeit bonuses if there are signs of abuse or fraud
• Using multiple accounts to claim the same bonus is prohibited and will result in the termination of all accounts involved
• Bonuses are non-transferable between accounts and have no cash value until wagering requirements are met
• Alpha88 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice

The alpha88 VIP Program is open to all active members and offers exclusive benefits including higher withdrawal limits, enhanced cashback, a personal account manager, and access to special promotions. VIP eligibility is assessed based on gaming activity and transaction history over a defined period.

All games offered on the alpha88 platform — including slots, Live Casino, sports betting, and table games — are operated using certified game engines that incorporate a Random Number Generator (RNG) independently audited by international testing bodies. This ensures every spin and every outcome is completely random and cannot be manipulated.

• Confirmed bets cannot be cancelled except due to a technical issue on alpha88's end
• In the event of a technical disruption during gameplay, alpha88 reserves the right to void the round in question and refund the bet
• Minimum and maximum betting limits vary by game type and are displayed within the game interface
• Any attempt to exploit bugs or system vulnerabilities is prohibited and may result in the forfeiture of winnings
• The use of bots, automated software, or any other unauthorized method to gain an unfair advantage is strictly prohibited

For sports betting specifically, alpha88 reserves the right to void or adjust bets in the event of obvious pricing errors or if conflicting information is received from our sports data providers. alpha88's decision in such matters is final.

You are fully responsible for keeping your account login credentials secure. Alpha88 recommends the following measures to protect your account:

• Use a strong, unique password that is not used for any other account
• Enable two-factor authentication (2FA) for an added layer of security
• Do not log in using unsecured public Wi-Fi
• Log out of your account after every session, especially on shared devices
• Contact customer support immediately if you suspect any suspicious activity

Alpha88 is not liable for any losses resulting from unauthorized access to your account due to your own negligence in safeguarding your login credentials. However, if you promptly report a security issue to us, we will take appropriate action to protect your account.

All content on the alpha88 platform — including but not limited to logos, graphics, user interface, text, software code, domain names, and overall design — is the exclusive property of alpha88 or its legitimate licensors. All associated copyrights, trademarks, and other intellectual property rights are fully reserved.

You are prohibited from:

• Copying, distributing, or reproducing any Alpha88 content without prior written permission
• Using the Alpha88 name, logo, or brand for commercial purposes
• Creating derivative works from any platform content without authorization
• Using any form of data mining or scraping on the platform

Use of alpha88 platform content for personal, non-commercial purposes is permitted, provided the source is credited and no modifications are made to the original content.

Alpha88 provides its platform on an "as-is" basis. While we make every effort to ensure a smooth and uninterrupted experience, we do not guarantee that the platform will always be free from technical errors, disruptions, or unplanned downtime.

Alpha88 shall not be liable for:

• Loss of profits, revenue, or business opportunities resulting from platform disruptions
• Indirect or consequential losses arising from use of the platform
• Failures or delays caused by factors beyond our control, such as internet outages, natural disasters, or government actions
• Losses arising from game outcomes or betting decisions made by the user

Alpha88 reserves the right to suspend or terminate any user's account at any time, with or without prior notice, if the user is found to have:

• Violating any provision of these Terms and Conditions
• Providing false information during registration or the KYC process
• Engaging in fraud, money laundering, or any other illegal activity
• Registering more than one account
• Abusing the bonus or promotion system
• Using automated software or bots to gain an unfair advantage

You may also close your own account at any time by contacting the Alpha88 customer support team. Prior to closure, all valid balances will be returned to you once routine security checks have been completed.

In cases of account termination due to fraud or serious violations, Alpha88 reserves the right to forfeit all balances, bonuses, and wins held in the account.

Alpha88 reserves the right to modify, amend, or replace any part of these Terms and Conditions at any time at our sole discretion. Such amendments take effect immediately upon publication of the latest version on this website.

We will endeavour to notify users of material amendments via in-platform notices or email to your registered address. However, it remains your responsibility to check this page periodically to stay informed of the latest applicable terms.

Your continued use of the alpha88 platform after any amendment is published constitutes your acceptance of the updated terms. If you disagree with any changes made, you have the right to close your account and withdraw your balance before the new terms take effect.

If you have any questions, concerns, or feedback regarding these Terms and Conditions, the alpha88 team is ready to assist. We provide several support channels for your convenience:

• Live Chat: Available 24 hours a day, 7 days a week through the alpha88 platform
• Email: [email protected] — response within 24 business hours
• Telegram: Official alpha88 support channels for immediate assistance

Our trained support team, fluent in both Malay and English, ensures every query is answered accurately and courteously. We believe open communication is the foundation of a healthy relationship between the platform and its players.